FAQs
Our friendly team is happy to guide you through the process. Find out more about how we can help you create a successful and memorable event.
Our friendly team is happy to guide you through the process. Find out more about how we can help you create a successful and memorable event.
What kind of special dietary requirements do you cater for?
Chao Catering can accommodate most special dietary requirements if we are given advance notice including Meat, Seafood, Vegetarian, Vegan, Gluten-free, Halal etc.
All dietary requirements are to be provided in writing prior to your catering event so that we can determine if we can accommodate your request. All dietary-specific items will be plated separately and labelled accordingly. If you have any questions, please speak to our Catering Manager about your specific dietary needs.
Do you have Private Chef and Service Team we can hire for our event?
How do I know if my order’s been received?
What is your policy on deposits, refunds and cancellations?